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Privacy Policy

Dear reader, I would like to keep this section as simple, understandable and easy to read as possible. At the end this is an statement of fair use of your data. Here it comes the short and honest version of what I will apply as a norm:

  • I will not pass or sell your details to anyone unless you deliberately consent to do so.
  • If you join my mailing list you will receive emails from time to time. I may include sponsored ads or links, but those companies will not have access to your personal data.
  • There will be an unsubscribe link at the bottom of every newsletter so you can easily unsubscribe.

However, I must have the longer version with exceptions (I presumably never use) and exciting legal stuff you will sure enjoy! …

If you have any questions or concerns about the policy, reach us at info[at]therealengineering.com

Hoping you find this section fair enough! 

Fernando Torrijos

The long version…

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information here.

This privacy policy explains how “The Real Engineering” uses and protects any information that you give ‘therealengineering.com’ when you use this website, sign up to a newsletter or purchase a product or service.

Therealengineering.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Therealengineering.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 1st March 2020 and replaces any previous Privacy Policy (which can be obtained by contacting us).

This website is not intended for children and we do not knowingly collect data relating to children. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Controller

Fernando Torrijos is the controller and responsible for your personal data (referred to as “we”, “us”, “our” in this privacy statement). You have the right to make a complaint at any time to supervisory authorities. We would, however, appreciate the chance to deal with your concerns before you approach these authorities so please contact us in the first instance.

Contact Details

Name: Fernando Torrijos
Email Address: info@therealengineering.com

What we collect

We may collect the following information:

  • Identity Data includes first name, last name, username or similar identifier, title and date of birth.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Information automatically collected: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our website. This is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

What we do with the information we gather

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data for the following:

  • To send you marketing and promotional communications
  • To send administrative information to you:  We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • Fulfill and manage your orders
  • Request Feedback: we may use your information to request feedback and to contact you about your use of our site. 
  • To protect our site: for example, for fraud monitoring and prevention.
  • To respond to legal requests and prevent harm: if we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Will your information be shared with anyone?

We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

We may have to share your personal data with the parties set out below for the purposes specified in this Privacy Policy.

  • Service providers acting as processors who provide IT and system administration services.
  • Professional advisers.
  • European / National regulators and other authorities.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Security

We aim to protect your personal information through a system of organizational and technical security measures. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In addition, we limit access to your personal data to employees, agents, contractors and other third parties. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Do we use cookies and other tracking technologies?

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest, including plug-ins and applications. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or application. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website or application in question.

Promotional offers from us

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

We may use your Identity, Contact, and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

Controlling your personal information/Opting-out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

When you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.

We will not sell, distribute or lease your personal information to third parties unless we have your express permission (i.e. by way of opt-in) or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We do not transfer personal data outside of the European Economic Area.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your legal rights

In the European Economic Area, you have certain rights under applicable data protection laws. These may include the right to:

  • Request access and obtain a copy of your personal information
  • Request rectification or erasure
  • Restrict the processing of your personal information
  • If applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided. We will consider and act upon any request in accordance with applicable data protection laws. 

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.